New ways of working mean new ways of learning and leading

Many of us now operate in a VUCA world, a world that requires new leadership capability. Leaders need to be agile in a workplace that is characterised by volatility, uncertainty, complexity and ambiguity.

Change is relentless, the pressure to be agile extreme. And the need to be continuously developing our agile change capabilities does not stop. Despite how time poor you are.

We can help you with that. With over 50 years combined experience in change, training and development, education sector and agile environments, we can help you build your confidence and capability in agile change.

Learn in bite-sized pieces, practice in real time, reflect and share. We provide training and development programs that help you lead change and deliver change in agile environments. 


NEW - Guided Learning Sprints

Prefer to do your Agile Change Leadership Certificate with a cohort and coaching and be through in 12 weeks?

Introducing the Guided Learning Sprints.

Kicking off February 1 2021 Dr Jen Frahm and Lena Ross will take a cohort through the Agile Change Leadership Certificate program with one module every two weeks.

For more information, see here!

$2495 + GST with flexible payment options and 10% discount for payment upfront.

Who do we help?

             Leader & Managers 



You want to build confidence and capability in leading people through uncertainty and volatile environments. 

You're looking for management development, leadership capability building, training and coaching in business agility and change leadership.

       Change practititioners

change practitioners small

You want to learn more about how to deliver agile change in your workplace.

You're a change lead, a change manager, a change analyst, a project manager, or business analyst who wants to ensure you are relevant in the fast moving pace of business. 

How do we help?

Building leadership capability & mindset 


Agile Change Leadership Certificate

  • Individual
  • Group Coaching Cohorts & Learning Sprints 

Group - Agile Change Micro-Library 

  • Subscription only
  • Coaching cohort & Learning Sprints

Group - Leadership Disrupted 

  • 6 hour workshop


Leaders book bundle 

  • Hacking for Agile Change and Conversations of Change: A guide to workplace change. 


Ponderfy  Cards 

Building change practititioner capability 


Group - Change Community of Practice offerings 

Group - Webinars 

  • Can Agile be Brain Friendly
  • The Inconvenient Truths of Agile
  • Bespoke webinars 

Individual - Busting Silos e-course 

Individual  - The Change Essentials Online Course 

Individual - Design Thinking meets Change Management Online Course


The Agile Change Playbook 

The Leadership Bundle 

  • Hacking for Agile Change and Conversations of Change: A guide to workplace change. 


Building leadership capability

  • For people who lead teams or organisations
  • Self-paced
  • 6 modules
  • Online delivery, real time experimentation
  • Exam questions, reflective journal and in person exam (by Zoom)
  • Receive a copy of our books “Hacking for Agile Change” and “Conversations of Change – a guide for workplace change”
  • Certificate of completion
  • Digital badge

$1975 + GST AUD 

For more information click here


There’s no doubt about it. Leadership has been disrupted. In times of extreme uncertainty we need new ways of leading and this means new forms of leadership development.

As we emerge from crisis, we enter a vulnerable time when we may revert to older practices.

It’s also a unique opportunity to capture what we learned from a period of crisis where we experienced imposed change along with rapid decision making and adoption. 

Which path will you take?

And which approach will best equip you to navigate a climate of increased complexity and ambiguity?

From the conversations we are having with leaders of organisations, these are the types of questions and concerns being faced. Leadership development needs to address these questions and concerns.

So we’ve created our 3Xspectives workshop to help provide clarity and nudge mindsets, behaviours and practices. The 3Xspectives are: Retrospective, Introspective and Futurespective.

It’s run over three 2-hour sessions – with time in between to do self- assessments, experiments and reflect on the outcomes.


The current business climate of extreme uncertainty presents us with an opportunity to reflect on what we have we learned in the last few months of imposed change?

What will we bring with us, what will we let go of?

What is the role of new power, mindset and business agility in leading change?


  • Awareness of practices that are less or no longer relevant.
  • Capturing key lessons and how to translate them to new ways of leading and leading change.


After looking back, we need to look inwards: specifically how we experience change as leaders. This brings up consideration of empathy and psychological safety in a climate of continuous change. In this session we take you through the SCARF model and brain-friendly change. It’s a workout: we’re building muscle for change and for strong change leadership.


  • Awareness of personal change experiences and why they are experienced differently.
  • Strong clues, based on brain science, on how to lead and deliver change with an improved end-user experience.


Finally, we project future-forward to define as a group what success looks like, what might get in that way and what helped us get there. We employ First Principles approach to create a set of change leadership principles to bring the key themes to life.


•Co-create a set of stress-tested principles to lead and manage change with agility in complex and uncertain business environments.

What do we leave with?

Three practical tools that can be applied straight away to promote self-awareness:

  • Exploratory Leadership Diagnostic – Dr Jen Frahm & Jillian Reilly
  • Agile Mindset Self Assessment Questionnaire – Agile Change Leadership Institute
  • Threats and Triggers Self Assessment – we will provide link to this assessment

How is the content delivered?

Total = 6 hours. •Delivered in 3 x 2 hour sessions •Delivery is virtual and/or face-to-face • You can add optional coaching sessions to deep dive and discuss what you have tested and learned.

Each workshop participant receives a copy of:

Your facilitators

Your facilitators are Dr Jen Frahm and Lena Ross , experienced facilitators of leadership development – connect with us on Linkedin

If you want the benefits of building your agile change leadership capability in a guided corporate cohort that achieves certification, then the Agile Change Leadership Premium Program is for you. 

  • Kick off workshop run in 2 x 2 hour webinars
  • 6 hours of group coaching to pace the completion
  • 100 pieces of individual micro content
  • 18 x 10- 15 min videos – change learning bumps
  • 18 activities / experiments to embed learning (pdf)
  • A comprehensive list of curated further reading / viewing to build knowledge
  • Assessment
  • Coaching Review
  • Digital Badge
  • Certificate of assessment
  • Access to FB private group
  • Faculty available for questions and support
  • A copy of Hacking for Agile Change and Conversations of Change: A guide to workplace change.

$2,650 +GST AUD  per license

Minimum 8 license purchase

Discounts for multiple cohorts in the one company. 

Email us to discuss your needs and how we can support you -- [email protected] 

An  group agile learning program designed to build change capability in bite sized chunks. 

  • 18 x 10 min videos – change learning bumps
  • 18 activities / experiments to embed learning (pdf guide)
  • A comprehensive list of curated further reading / viewing to build knowledge
  • Fully self-paced

test & learn

$500 +GST AUD per 12 month subscription, minimum of 10 subscription purchase. Email us for volume discounts at [email protected]


You've got a community of practice that needs needs to get up to speed with working on agile projects.

Your existing change processes and frameworks feel too heavy and slow! You're at risk of irrelevance. 

Agile change management can be really liberating - but you do need to take time to work out how you can adapt your current practice and what else you need to learn. 

We can help you with: 

  • The Change Essentials online course
  • The 9 week Busting Silos e-course on how to have more effective collaboration and be more influential
  • 45 minute webinars designed to give your community a knowledge boost with actionable take-aways
  • 100 pieces of micro-content to build change capability with the Change Ready Nudges
  • Ponderfy cards – 52 tactile tools to nudge a growth mindset
  • Bulk purchasing of the books Hacking for Agile Change and Conversations of Change: A guide to workplace change.
  • Bulk purchasing of The Agile Change Playbook 

Email us at [email protected] for pricing.


Know you need help but not sure what you need? 

Reach out to the founders - Dr Jen Frahm and Lena Ross. They are experienced at designing and building leadership capability during change and navigating agile environments. 


Contact us on info @ 

Ready to find out more about the Agile Change Leadership Institute?

Want to join the next intake? Drop us a line today on info  or submit details here and we will send you the details.

Our Founders


Dr Jen Frahm

After leaving a Diploma of Teaching way back in 1988, Jen found herself back in front of the students as a University lecturer from early 2000. Having a portfolio career, Jen lectured and developed university level curriculum for eight years in the field of project management, organizational behaviour, organisational change and management (Queensland University of Technology, Monash University, University of Melbourne, and Swinbourne University). 

Outside of the university sector, Jen is a tamer of ambiguity, speaker of truths and solver of problems. She is the founder of Conversations of Change, a boutique change capability consultancy, a podcaster, a blogger and a global expert on organisational change and transformation. She has delivered across multiple industries and professions, from wine sales to wedding dresses, veterinary products to energy retailers, nuns and engineers, big banks, small IT companies, publicly listed, privately owned and non-profit organizations.

A sought after speaker she is known for being at the frontier of agile change practice.  Jen’s first book, Conversations of Change, A guide to implementing workplace change was released in July 2017. Connect with Dr Jen Frahm on LinkedIn. 


Lena Ross

As an experienced change consultant with a reputation for valuable content creation and speaking at conferences and events, Lena has made a significant contribution to the change management profession. Since establishing her Melbourne-based consulting practice in 2016, #changehacks, Lena been invited to share her expertise as a guest blogger on thought leadership sites such as Lean Change Management and Future of Work Hub.

Lena’s work draws on the latest thinking in change management from areas such as design thinking, future of work, digital, hardwired human behaviour and agile mindset and approaches. Her experience is complemented by her Master of Business Administration (MBA) qualification, and she is able to apply sound academic and business discipline to the development of practical and innovative solutions. Lena’s first book Hacking for Agile Change was released in July 2017. Connect with Lena Ross on LinkedIn. 

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Our Faculty 

meliss dark

Melissa Dark

 Melissa Dark is a faculty member, accredited assessor and delivery partner of the Agile Change Leadership Certificate program.  Melissa completed our pilot program launched 12 months ago, and since then has undergone additional work to become our first delivery partner and assessor.

Having Melissa as a faculty member means we have increased our capacity to onboard more corporate and government cohorts and handle a greater volume of assessments.

Melissa holds a Masters of Communication, is a Certified Scrum Master and an Accredited Business Communicator with the IABC. She has worked in change initiatives for 20+ years, and is an experienced facilitator. Melissa is also the director of Common Place Communication and along with Jen, a founder of a collaboration training program, Busting SIlos. Connect with Melissa Dark on LinkedIn 

Stay in touch

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